About
I am a seasoned professional with over a decade of invaluable experience in the dynamic realm of product management. Throughout my career, I have successfully led end-to-end design, product management, UX design, and project management initiatives, consistently delivering impactful solutions and achieving remarkable milestones across diverse industries.
Building Innovative Solutions:
I am a fervent advocate for innovation, having recently executed successful AI and machine learning special projects. Some notable achievements include the development of intelligent chatbots with Aetna's AI-powered AWS virtual benefit support agent, as well as the implementation of Blue Cross Blue Shield's MIBlue Virtual Assistant. As a Scrum certified professional with expertise in Agile and Waterfall environments, I possess a comprehensive understanding of the product management process, from product backlogs to overseeing release planning.
Key Competencies:
My proficiency extends across the entire product development lifecycle, from ideation to execution. I excel in collaborating with cross-functional teams to refine concepts, design user-centric experiences, and implement robust technical solutions. Leveraging my expertise in technologies such as AWS Lex, JIRA / ADO, Adobe Creative Suite, Adobe Lightroom, Adobe Premiere Pro, Adobe Invision, Figma, Microsoft Office 365, Salesforce.com, Google Analytics, and HTML 5 Foundations, I consistently deliver results.
Education:
I hold a Bachelor of Arts in Psychology with cognates in computer science. This unique blend of technical prowess and psychology insight forms the bedrock of my approach. My educational background equips me with a holistic understanding of user behavior and the ability to translate insights into innovative technical solutions.
If you are interested in discussing potential opportunities or learning more about my experience, please do not hesitate to reach out. I am always open to new connections and exciting opportunities: